What Skin Types Are Your Products Suitable For?
Our ELORIA Facewash, Hydrating Suncreen and Forever Bloom Serum are carefully formulated to suit all skin types, including sensitive, oily, and combination skin. We believe skincare should be safe, gentle, and effective for everyone.
What Is Your Return Policy?
We offer a 7-day hassle-free return on all skincare products. If you're not satisfied with your purchase, just reach out to us and we’ll guide you through the return process.
How Long Does Delivery Take?
Orders are usually processed within 24 hours and delivered within 3–5 business days depending on your location. We aim to get your skincare essentials to you as fast as possible.
Are Your Products Cruelty-Free and Safe?
Yes! Our skincare line is cruelty-free, made with gentle ingredients, and is completely safe for daily use. We never test on animals.
Do Your Products Contain Natural Ingredients?
Yes, we believe in the power of nature. Our products are made with natural extracts that are kind to your skin and the environment.
Can I Track My Order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email to keep an eye on your package.
How Can I Contact Customer Support?
Our friendly team is here to help! You can reach us through our chat option or via email. We usually respond within 24 hours.
Is the Sunblock Suitable for Daily Use?
Yes! Our lightweight and non-greasy sunblock is designed for daily use, offering long-lasting protection without clogging your pores.
Do you offer free shipping?
Yes, we offer free standard shipping on orders above PKR 2000.
Can I change my shipping address after placing an order?
If your order hasn't shipped yet, reach out to us immediately to update your address.