FAQ

Are Glimzaa products safe and chemical-free?

Absolutely. Your safety is our top priority. All Glimzaa products are PCSIR Approved and Dermatologist Tested. We do not use mercury, steroids, or harmful bleaching agents. Our formulas are Halal, GMP Certified, and safe for long-term use.

Is Glimzaa a registered brand?

Yes, Glimzaa is a fully registered company with the SECP (Securities and Exchange Commission of Pakistan). We operate from our physical head office in Faisalabad. When you buy from us, you are buying from a legitimate, certified business.

I have sensitive/acne-prone skin. Can I use your products?

Yes. Our products, especially the Eloria Face Wash and Forever Bloom Serum, are specifically designed for sensitive and acne-prone skin. They contain soothing ingredients like Tea Tree and Niacinamide to calm inflammation without causing irritation.

Will my skin get worse if I stop using the products?

No. Since our products are free from steroids and harmful chemicals, there are no negative side effects or "rebound" breakouts if you stop using them. However, for a lasting glow, we recommend maintaining a consistent skincare routine.

How long will delivery take?

We offer Same Day Dispatch for orders placed before 4:00 PM. You can expect delivery within 2-3 working days for major cities and 3-5 days for other areas.Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery all across Pakistan. You can pay the rider when you receive your parcel. We also accept online bank transfers.

How soon will I see results?

Most courier companies do not allow opening the parcel before payment. However, if you face any issues after opening it (damaged or wrong item), we offer a 5-Day Hassle-Free Return/Exchange policy.Skincare is a journey, not magic. While most customers feel a difference in skin texture (softness/hydration) after the first use, visible reduction in acne and dark spots typically takes 2-3 weeks of consistent daily use.

In what order should I use the products?

For the best results, follow this simple routine:

  1. Cleanse: Wash with Eloria Glow Gel Face Wash.
  2. Treat: Apply Forever Bloom Serum (Morning & Night).
  3. Protect: Apply Hydrating SunScreen (Morning only) as the last step.

Eloria Facewash FAQ's

Will it help with active acne and pimples?

Absolutely. It contains ingredients specifically chosen to fight acne-causing bacteria and reduce inflammation, helping to dry out pimples faster while preventing new ones.

Will the sunscreen leave a white cast on my face?

Not at all! Our Hydrating Sunscreen SPF 60+ is specially formulated for Pakistani skin tones. It absorbs quickly, leaves zero white cast, and provides a non-greasy, invisible finish—perfect for wearing under makeup.

Can I use this if I don't have acne?

Yes. Even if you don't have acne, this face wash is perfect for deep cleansing and achieving a "Glow" effect. It removes dirt and pollution to reveal brighter skin.

Does it remove makeup?

It effectively removes daily impurities, light makeup, and sunscreen. For heavy waterproof makeup, we recommend using a makeup remover first, followed by the Eloria Face Wash.

How many times a day should I use it?

For best results, use it twice daily—once in the morning to freshen up and once at night to deep clean before bed.

Does it contain any whitening bleach?

No. Glimzaa products are 100% free from harmful bleaching agents, mercury, or steroids. It brightens your skin naturally by removing dead skin cells.

What is the texture like?

It is a refreshing, lightweight gel that lathers gently and rinses off easily.

Is this product unisex?

Yes, the Eloria Face Wash is suitable for both men and women.

Forever Bloom Serum FAQ's

When should I apply this serum?

You can use it both morning and night. Apply it after washing your face and before applying moisturizer or sunscreen.

Will it make my face feel sticky or oily?

Not at all. The Forever Bloom Serum has a lightweight, water-based texture that absorbs instantly into the skin, leaving zero stickiness.

How long does it take to see results?

Most users notice softer, hydrated skin immediately. For visible reduction in acne marks and dark spots, consistent use for 2-3 weeks is recommended.

Can I use this on active pimples?

Yes! In fact, it is designed to target active breakouts. It helps reduce redness and swelling, speeding up the healing process.

Can I wear makeup over it?

Yes, it acts as a great primer! Let the serum absorb for 1-2 minutes, and then you can apply your makeup smoothly on top.

Is it safe to use daily?

Yes, it is formulated for daily use. It does not contain any harsh peeling agents that would damage your skin barrier with daily application.

Will it cause my skin to purge or break out first?

It is rare, but some skin types may experience a mild "purge" (bringing dirt to the surface) for a few days. This is normal and clears up quickly to reveal healthy skin.

How much serum should I use?

You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.You only need 2-3 drops for your entire face. A little goes a long way!

Hydrating SunScreen FAQ's

Does this sunscreen leave a white cast?

No. This is our #1 feature! Our formula is designed for Pakistani skin tones and blends in completely invisible, leaving absolutely no white residue.

Is it suitable for oily skin?

Yes. It is non-comedogenic (won't clog pores) and lightweight. It provides a non-greasy finish that works perfectly for oily and combination skin.

Is it waterproof/sweatproof?

It is water-resistant, meaning it holds up well against sweat and humidity. However, if you are swimming or sweating heavily, we recommend reapplying.

Can I skip moisturizer if I use this?

Yes! This is a "Hydrating" sunscreen. For many people, especially in summer, it provides enough moisture to act as both a moisturizer and sun protection.

How much sunscreen should I apply?

The recommended amount is the "two-finger rule" (two strips of sunscreen on your index and middle finger) to cover your face and neck adequately.

Do I need sunscreen if I stay indoors?

Yes. UVA rays (which cause aging) can penetrate through windows. We recommend wearing it daily, even if you are inside. also you can use this as an moisturiser

Can men use this sunscreen?

Yes, since it leaves no white cast and has no heavy fragrance, it is a favorite among our male customers too.