Privacy Policy

 

At Glimzaa, we deeply value the trust you place in us. We are committed to protecting your personal information and ensuring that your privacy is respected. This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from glimzaa.com.

1. Information We Collect

When you visit our website, we automatically collect certain information about your device and your interaction with our store. Additionally, when you attempt to make a purchase, we collect specific information necessary to fulfill your order.

A. Personal Information (Order Data):

When you place an order, we collect the following:

  • Name: To identify you.
  • Shipping Address: To deliver your products.
  • Phone Number: To contact you for order confirmation and delivery updates (Essential for COD).
  • Email Address: To send you the invoice and tracking details.

B. Device Information:

We automatically collect information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. This helps us load the site accurately for you and perform analytics on site usage to optimize our store.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site. Specifically, we use this information to:

  • Process Your Order: Pack and ship your products via our courier partners.
  • Communicate with You: Send order confirmations, tracking IDs, and delivery updates via Email, SMS, or WhatsApp.
  • Screen for Risk: Verify orders to prevent fraud (e.g., confirming COD orders via phone).
  • Marketing (Optional): If you have opted in, we may provide you with information or advertising relating to our products or special offers.

3. Sharing Your Personal Information

We respect your data and never sell it to third parties. We only share your Personal Information with trusted third parties to help us conduct our business:

  • Shopify: Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products to you.
  • Courier Services: We share your Name, Address, and Phone Number with our courier partners (e.g., TCS, Leopards, Trax, Call Courier) strictly for the purpose of delivering your parcel.
  • Advertising: We may use your browsing behavior to show you targeted advertisements on platforms like Facebook, Instagram, or Google that we believe may be of interest to you.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records (for accounting and customer service purposes) unless and until you ask us to delete this information.

5. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Our website uses SSL (Secure Socket Layer) technology to encrypt your data during transmission.

6. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Email: glimzaapk@gmail.com

Phone/WhatsApp: +92 339 666 555 2

Address: Office no 34 2nd Floor, Kohinoor 1 Plaza, Jaranwala Rd, Kohinoor City Faisalabad